Privacy Policy

Best Investor (referred to in this policy as "we" or "our") is committed to ensuring that your privacy is protected. This privacy policy includes information as to how we use the information we collect about you and the procedures that we have in place to safeguard your privacy. This policy does not apply to linked sites and we are not responsible for privacy policies on other sites. Any personal data relating to you will only be used and recorded in accordance with current data protection legislation and this Privacy Policy. The Data Protection Act 1998 applies to the processing of personal data relating to living individuals. Further information about the Act can be obtained from

. The information we collect and how we use it

Information submitted though our enquiry page is used to find a suitable match in our IFA directory. We encourage our users to provide as much information as possible as this enables us to provide an accurate match. All enquires are matched to the expertise of a member IFAs.

In general you can access all sections of our site ("this site") without disclosing personal information. Our web servers collect the domain names, not the e-mail addresses, of visitors. When you visit this site your IP address will be automatically logged with us. Your IP address is the number which is assigned to your computer when you access the Internet. Your IP address can be used to identify your computer and your point of access to the Internet.

If you are an independent financial adviser and you apply to register on our directory we need to know your name, postal address, e-mail address, telephone number and the other details required to complete your entry on the directory. This information will be personal data covered by the Data Protection Act 1998 where you are a sole trader or a partnership. If the directory entry contains information relating to individual adviser qualifications this will also comprise personal data. All information on the directory is publicly available information and by applying to be entered on the register you accept that there will be unrestricted access to your directory entries. You acknowledge and agree that such details are not subject to any obligation of confidence. You acknowledge that our permission for you to have a directory entry is automatically revoked if you cease to be a Best Investor member.

We may also use aggregate information and statistics for the purposes of monitoring usage of this site in order to help us develop this site and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you no longer wish to receive emails from Best Investor please send an email to

We employ other companies to perform functions on our behalf. Examples include processing credit card payments. Such companies will have access to personal information required to perform these functions but may not use it for any other purpose

2. How we protect your information

The Internet is not a secure medium. However we have put in place organisational measures to protect personal information under our control from unauthorised or unlawful processing and against accidental loss or destruction or damage. However, we cannot guarantee or insure the security of any information that is transmitted over the Internet or that loss, misuse or alteration of data so transmitted will not occur.

3. Updating your details

If any of your account information that you have provided to us changes, for example if you change your e-mail address, please let us know by email:

4. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

5. Your obligations - IFAs

5.1 In order to keep our directory up-to date IFAs should promptly notify us of any changes to their status.

5.2 You should promptly advise us of any event giving rise to termination of your Best Investor membership or if you are aware that any such event is likely to occur.

6. How to contact us

We welcome your views about this website and our privacy policy. If you would like to contact us with any queries or comments please see the 'contact us' section on our web site.